A hard reset, also known as a master reset or factory reset, wipes all data from a device's storage and resets it to factory defaults. Before you attempt this reset, try to backup your device by connecting it to a computer. While there's no certainty that this procedure will restore your phone's functionality, it's worth a go. Here's how to perform a hard reset.

1. For around 10 seconds, press and hold the Power and Volume Up buttons at the same time.
2. When the Mi logo shows, release the Power button.
3. Release the Volume Up button when the Recovery Mode screen shows.
4. Use the Volume Down key to select Wipe & Reset from the Recovery Mode menu, then hit the Power key to confirm your choice.
5. Select Wipe All Data with the Volume Down key, then confirm with the Power key.
6. Select Yes with the Volume Down key, then confirm with the Power key.
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