Why can't I sign into my Google account on my Android phone?

Select the issue that most closely corresponds to you if you can't login in to your Google Account in Gmail, Google Drive, Google Play, or elsewhere. For assistance in regaining access to your account, follow the instructions.

• You've misplaced your password.
• You've forgotten your sign-in username or email address.
• Your username and password are correct, but you are unable to log in.
• You believe your account is being used by someone else.
• 2-Step Verification is causing you problems.
• You can't use a text message to reset your password.
• You utilise a Google Account as part of your job, school, or other organisation.
• A child under the age of 13 cannot sign into a Google Account.
• You can't use a third-party service to log in.

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