Steps to fix an iPhone that is not muting properly:

• If the quiet switch on your iPhone isn't working, especially if the Ring/Silent button is broken, you can use the Assistive Touch button to silence or mute your iPhone. It's yet another convenient way to control your iPhone. It has a grey colour scheme and appears to float on your iPhone's screen. To use Assistive Touch on your iPhone, go into the settings and enable it.
• Open the 'Settings' app and select 'General' from the drop-down menu. Then select 'Accessibility' from the drop-down menu.
• Next, select 'Assistive Touch' from the drop-down menu and turn it on.
• . Now you may quiet your ringing phone by tapping on the Assistive Touch button to access its menu and then clicking on 'Device.'
• You can use Airplane mode to silence your phone, and you can still use the Wi-Fi network while in Airplane mode. After you switch off Airplane mode, all incoming calls will go to voicemail, which you can listen to. To activate Airplane Mode, go to 'Settings' and then tap 'Airplane Mode' to activate it. You can also activate it via the iPhone's control centre.

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