How to fix iPhone 8 that overheats when using FaceTime or during calls

Asked 15-Oct-2018
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How to fix iPhone 8 that overheats when using FaceTime or during calls


Anonymous User
asked by Anonymous User in troubleshooting
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Overheating is only a symptom of a potential software issue or hardware failure. More information from your device is required to comprehend the problem. We don't have access to your iPhone's history, therefore we can't say where the problem is. However, there's a potential that the issue is caused by a software flaw, so we recommend wiping your phone, factory resetting it, and then seeing what happens when you use Facetime again.

To factory reset your iPhone 8, follow these steps:
  1. iTunes or iCloud may be used to back up your personal data.
  2. Open the Settings application.
  3. Select General.
  4. Restart by pressing the Reset button.
  5. Erase All Content and Settings is the last option.
  6. Enter your passcode if prompted.
  7. Erase your iPhone by pressing the Erase button.
Now that you’ve factory reset your iPhone, set it up as a new device (and not from your backup). Then, use Facetime again and replicate the issue. Make sure that you don’t install anything during this time.
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Hitesh Vohra
answered 03-Jan-2022 by Hitesh Vohra