What to do when your Apple iPhone X won’t turn on?

Asked 15-Oct-2018
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What to do when your Apple iPhone X won’t turn on?


Anonymous User
asked by Anonymous User in troubleshooting
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You can force your iPhone to restart to rule out the chance of a software crash. Even when connected to a charger, all you see is a black screen, so you might fear the iPhone won't switch on. As a result, it's likely that your iPhone is stuck on a black screen because the software crashed, causing your device to become unresponsive and stuck on a black screen. Not only has Apple changed the process, but it has also changed the names of some controls. On the new iPhones, the Sleep/Wake (Power) button is now referred to as the Side button. So that's the name we'll go with.

So, here's how to force an iPhone X to restart.

  1. Quickly press and release the Volume Up button.
  2. Then, quickly press and release the Volume Down button.
  3. Finally, hold down the Side button until you see the Apple logo on the screen.

If the smartphone becomes stuck on a black screen due to software problems, you should press the Side button for roughly 20 to 30 seconds.
If a hard restart can fix your iPhone, it signifies that it was turned on the entire time, but the software has crashed, leaving it with a black screen and no response. This state is nearly indistinguishable from that of an iPhone that has been switched off.
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Hitesh Vohra
answered 26-Dec-2021 by Hitesh Vohra
MindStick Training