What to do if you see a blue screen at startup

Asked 18-Sep-2018
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  • In Windows 10, what's usually referred to as a 'blue screen of death' is really referred to as a stop error or fatal system error. This happens when the operating system crashes, which means it encountered a problem that stopped it from executing properly. When this occurs, Windows displays a blue screen with information about the issue before restarting.
  • While faulty upgrades can sometimes cause problems, Microsoft and third-party firms frequently release updates to address issues like these. To see if any pending updates have the fix, go to Settings > Update & Security > Windows Update.
  • It's also a good idea to double-check your drivers, as they can cause Windows 10 blue screens. To access the power user menu, press Win + X (or right-click on the Start button). Then select Device Manager to launch that programme.
  • In this section, look for yellow triangle icons on any entries that suggest a driver issue. Any devices that appear with this should be double-checked, as you may need to reinstall the driver or uninstall the device.
  • You can check for updates by right-clicking an entry and selecting Update driver, but this isn't always reliable


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