My account was hacked or my password no longer works! how do I get back access to my gmail account?

Asked 06-Dec-2017
Updated 11-Sep-2023
Viewed 424 times

0

My account was hacked or my password no longer works! how do I get back access to my gmail account?

1 Answer


0

If you suspect that your Gmail account has been hacked or you can no longer access it due to a forgotten or compromised password, here are the steps you should take to regain access:

1. Recovery Options:   Go to the Gmail login page and click on "Forgot password?" or "Need help?" to initiate the account recovery process.   You'll be prompted to enter your email address. After that, you might need to provide the last password you remember or answer security questions associated with your account.

2. Verification via Phone Number:    If you've linked a phone number to your account, Google can send you a verification code via SMS or phone call. Enter the code on the recovery page to verify your identity.

3. Verification via Recovery Email:    If you have a recovery email address associated with your Gmail account, Google can send a verification link or code to that email. Check your recovery email and follow the instructions to reset your password.

4. Account Recovery Form:    If you can't access your recovery options, Google provides an account recovery form where you can provide as much information as possible about your account. This includes details like the last password you remember, the date you created the account, and other specific details related to your account usage.

5. Two-Factor Authentication (2FA):   If you have 2FA enabled on your account, use your backup codes, or the authentication app associated with 2FA to regain access.

6. Contact Google Support:    If you've exhausted all other options and still can't recover your account, you can contact Google's support team. Go to the Gmail Help Center and follow the instructions for account recovery.

7. Secure Your Account:   - After regaining access to your account, change your password immediately to something strong and unique. Enable two-factor authentication for added security.   

8. Review Account Activity:   Check your Gmail account for any suspicious activity. Review recent login history and consider enabling security alerts.

It's crucial to act quickly if you suspect your account has been compromised to minimize any potential damage. Additionally, consider using a strong, unique password and enabling two-factor authentication to enhance the security of your Gmail account.